Refund policy

The owner and operator of this web site is Camps Australia Wide Pty Ltd ABN 29 468 081 265

Use of this website is subject to these Terms of use:

1. All prices are in Australia Dollars
2. Please ensure the delivery address and receiver’s name for your order is accurate and complete as we are unable to change any details once the order has been placed. Camps Australia Wide Pty Ltd will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.
3. You must notify us within 4 weeks of shipping date as recorded in your account if you have not received an item.
4. All books are posted using Australia Post, transit time is generally 5 working days, for WA & NT transit time is 10 working days.
5. Free Standard Australia wide shipping for orders over $60.  Standard postage rates apply to orders under $60.  The Express Post options will incur an additional fee.

Refund Policy

This Refund Policy is applicable to purchases made from via www.campsaustraliawide.com only.

Change of Mind

Please choose carefully as we do not have to provide a refund if you change your mind about a particular purchase.

Consumer Guarantees

Under the Australian Consumer Law, you have guaranteed legal right for goods and services you buy.

These are called consumer guarantees, and include a guarantee the goods:

• are of acceptable quality, such that the goods are free from defects, safe and durable;
• match any description
• are fit for any disclosed purpose; and
• match any sample or demonstration model.

If the goods we supply do not meet a consumer guarantee, we will meet our obligation under the Australia Consumer Law to provide a remedy.

There may be circumstances in which the consumer guarantees do not apply, such as where the item became unacceptable due to fair wear and tear, or the customer’s misuse, or failure to take reasonable care.

Contact Customer Service (07) 5474 2542